MIOT Hospitals, Chennai: ’Putting the patients first’


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By John V Tauro, Mangalore
Bellevision Media Network

Chennai, 02 Sep 2012: Chennai is the medical center of India. It is the city where expert doctors are available and the best care to a patient can be found. Multi and super specialty hospitals have been established across the city over a period of time.

 

Madras Institute of Orthopedics and Traumatology (MIOT) Hospitals is a multispecialty hospital based in Chennai. The hospital was founded by Prof. Dr.P.V.A.Mohandas, when he could not find the ideal environment for healthcare in India. Starting out as a hospital specializing in Orthopedics and Trauma, MIOT quickly grew into a premier multi-specialty hospital. The hospital receives and treats patients from Karnataka, Andhra Pradesh, Kerala, Orissa in India and international patients from Sri Lanka, Bangladesh, Nepal, Pakistan, Singapore, Africa and the Middle East. MIOT has also specialized Centre for Nephrology, Thoracic & Cardio Vascular Care, Neurology and Neuro Surgery, Pediatric Cardio Surgery, Gastroenterology and Liver Diseases and many other specialties.

 

On personal grounds, I had the occasion to visit this hospital. Recommendations given by doctors and a few locally residing friends we decided to go by this hospital in Chennai, far away from our home town. Initial hesitation and trust in doctors plagued our minds for it being a town not known to us or having visited the metro city earlier. However, reassurances from colleagues, well-wishers and doctors, gave us confidence to decide and proceed to the way forward.

 

Admission to the Thoracic and Cardio Vascular care Centre, stay, arrangement from airport to hospital by ambulance was well taken care of before our arrival. We were taken to the super deluxe room of the CT-ICU ward and were made to rest comfortably. The P.R.O was courteous while patiently answering all our queries. Anxiety exists for a patient as well as the relative accompanying the patient (attendant).

 

We were posted for surgery two days after our arrival with Dr.V.V.Bashi, Chairman, Centre for Thoracic & Vascular Cardio Care. Pre-surgery, the doctors examined the patient thoroughly and reassured the attendant of utmost care. The nurses’ team was energetic and methodical in their routine. Their friendly smile and attention was heartwarming.

 

The day of surgery arrived and attendants waited anxiously in their rooms for the doctors to confirm everything is fine. After four long hours the wait was confirmed with a positive nod from the doctor. The patient would have to wait in the ICU for 3 days for observation and recovery. After the patient is conscious and mobile, only one attendant is allowed to enter the ICU (wearing a gown and change of footwear) to see the patient for two minutes. MIOT has strict visitors’ entrance rules and regulations in this regard, which is good for the patient.

 

 

Post-Surgery and ICU, the orientation by doctors, nurses, physiotherapist for both the patient and attendant is explained thoroughly and regular observations are noted. This helps the patient be aware of the dos and don’ts and the attendant on how to take care of the patient. Strict instructions, followed by regular practice of those instructions would help patient recover faster.

 

While at the hospital, we had the opportunity to meet other patients and their attendants mainly from Iraq, Nigeria, North India and Chennai. One patient from Iraq, Mr. Jassim Ramadan Hamad based in Salah-E-Din came for this heart operation to this hospital. He took a 15 day package which cost him $ 10,000 for the surgery and the room with two attendants. He was recommended to Dr.Bashi in MIOT Hospitals by doctors in Iraq. He was happy to see that many Iraqi nationals have been treated by this doctor and is in good health after surgery. He felt a sense of familiarity when he saw his fellow Iraqi brothers in the campus along with other gulf nationals. He was surprised, that few nurses and doctors could converse with them in Arabic. He felt his stay was comfortable and team of doctors and nurses’ were excellent.

 

Another patient from Chennai stated that their choice for MIOT hospitals was for the fact that post-operative surgery and care is excellent as compared to other hospitals within the city. Also, the cleanliness and neatness maintained throughout the day in the ward and campus is excellent.

 

A patient from North India and residing in Kuwait preferred to come to MIOT because he had strong recommendations from the senior doctors in Kuwait for surgery here.

 

MIOT Hospitals, true to its tag line “Putting Patients First”, cater to every need of patients from various parts of the world. Their catering system meets the need of attendants, with variety ranging from Arabic, African, North Indian to South Indian dishes. Their P.R.O’s are prompt in completion of work, immediate attention to difficulties and courteous to every query. MIOT offers travel desk services, visa services, guided tours around the city, prayer rooms for Middle East patients, coordinators to converse with the patients in their language (act as interpreters with doctors), etc.

 

Post discharge, they also offer cottages to patients so they could have a follow up review with the doctor and then proceed to their home-town. They have a new block for Heart Patients (Revive Centre) catering to international patients with state of the art facilities at ICU, doctors examination room, and patients rooms all of international standards. It can be safely said from our experience that MIOT Hospitals, Chennai is the facility where patients feel at home.

 

Our stay throughout the period was made comfortable and stress free. We definitely recommend this hospital to others.

 

[Recently, Mangalore Correspondent of Bellevision.com, John V. Tauro’s wife, Mrs. Regina Tauro, residing in Kuwait underwent by-pass surgery at MIOT, Chennai. John V. Tauro has narrated his observations and experience while he was in the hospital during and after the surgery and treatment of his wife - Editorial Team of Belelvision.com wishes and prays for the speedy recovery  of Mrs. Regina Tauro]

 

 

Comments on this Article
seshadri, chennai Sat, January-2-2016, 4:10
No doubt Dr. Bashi is a living God. My mother recently underwent bypass surgery at the age of 70yrs at MIOT Hospitals under Dr. Bashi. With god s grace now 6 months after surgery she is keeping very fit and stable. Though i had inhibition at first keeping my mothers age in mind, but when i met Dr. Bashi all my fear turned to trust. Also the MIOT hospital staff (nursing to housekeeping) during my mothers admission reassured me that the hospital really cares. God bless them all.
nizar c, pulikkal kerala Fri, January-3-2014, 3:38
Dr bashi is one of the best dr of the world
Mahesh, hyderabad Thu, November-28-2013, 11:59
I had fracture base of proximal phalanx little toe left Mr.Prof.Dr.P.V.A.Mohandas given worst treatment,problem is same like before,now he said better go for surgery(35,000rs).If i go for small doctor,my problem will be solved.they are very commercial worst. I had very bad experience with MIOT hospitals.
shree, chennai Thu, June-13-2013, 6:07
hi all , Please help me with ur valuable comments. i had a knee clot and now both my legs are getting the same pain and i m looking for the best ortho specialist in chennai. is MIOT the right place? can anyone pls help me on this?
K S BALAKRISHNAN, VARAGANOOR Wed, October-24-2012, 9:45
My Mother was taken treatement taken from home town from past 15 years.2009 tirunelvelli doctors recomented to immediate open heart surgery, almost all the chennai leading doctors also given same suggestion after consulting former collegiate director D Victor directed to MIOT hospital. Dr VV Basi checked entire report including Angiogramme report Dr suggest open heart surgery needed after 10 years only.Now my mother always happy she says Dr V V Basi is living god.
Melvin Crasta n fly, Udupi/Kemmanu Sat, September-15-2012, 5:12
All the best Mrs. Regina Tauro take care of yourself we will be praying for your quick recovery. Good work by the doctors and hospital staff
Jessy Pinto, Shirthady Thu, September-6-2012, 1:57
Dear Regina Bai as you know you are always there in my prayers. The love friendship which we shared in Kuwait/Abbasiya our beloved place will never be forgotten. I am sure you will recover your health fully and very soon too. So dont worry at all. We love you always. Wish you and your wonderful family a very happy blessed Monti Festh. I really miss UFA s Monti fest in Kuwait. Thank you With lots of love
Mrs. Mallika Mohandas, Chairman, MIOT International, Chennai Wed, September-5-2012, 1:10
We at MIOT are pleased to read your review about Dr. Bashi and his Team and the facilities of MIOT Hospitals. We hope and pray that you're on the road to recovery and will be able to do your normal duties at the earliest. We hope and pray that we will continue to grow and serve our Patients to the best of our ability. MIOT is no more 'MIOT Hospitals', as the name has been changed to 'MIOT International'. This is not to say that the Hospital is for International Patients but to say that the Hospital will keep to the international standards both from India and abroad. Thanks and God bless.
Jyoti, Kuwait Wed, September-5-2012, 5:14
On behalf of Mrs.Regina Tauro and her family, we thank all our well wishers, to those who prayed for her recovery and friends for the support during the period of gloom. She is improving and responding positively. Thank you once again.
ria, mangalore Tue, September-4-2012, 12:58
i do agree with Mr.Roy.well done Bellevision. hospital looks like star hotel.and i never knew about this hospital and about the facility provided here. Mr.Charles thanx for sharing your thoughts along with Mr.John. all credit goes to Bellevision. nice team work....good going. Mrs Regina Tauro get well soon...........keep smiling alwayz...
Jassim Hamad, Iraq Tue, September-4-2012, 12:47
I went to Madras MIOT hospital for surgery to Dr.Bashi. He is very good. I had option to go to Syria Lebanon or India for operation. As war is going on in arab country, I went to India. I liked the treatment received at the hospital. They give me arab food, and I feel in Iraq. I m happy many Iraqi brothers coming to the hospital with Dr.Bashi. Thank you Dr. Bashi. Good luck to you.
MAHESHWARI, mangalore Tue, September-4-2012, 9:27
I on my behalf and my company Global Enterprises wish Mrs. Regina Tauro very speedy recovery.I take this opportunity to introduce our company Global Enterprises(Kesari World class travel company),I recall MrTauro s vist to our office as he wanted to travel to SCANDINAVIA RUSSIA with our Kesari world travel company.I remember Mr Tauro s for his cooperation and kindness he has shown us during our association with him.
MAHESHWARI, M.G.ROAD Tue, September-4-2012, 8:58
This article is very informative.I pray almighty for MrsTauro.I wishing her a normal and healthy life at the earliest.
Lola, Belman/Kuwait Mon, September-3-2012, 1:38
This article is very informative. Keep writing John. Wish you all the very best. Regina, we wish you a speedy recovery. God bless.
Charles D Mello, Pangala Mon, September-3-2012, 1:07
I would like to add few good points about Dr. Cherian...I had heard that he is eccentric and rough dealing with the patients...!!!!! When we first visited him he said she had to operated (in front of my mother). When I asked him why you said that...his answer was...she is a patient she has to know......On the day of operation...at 8 am my mother was taken to the operation theater...I saw him in his room at 10 am....and I entered him room...his reaction was.."dont worry my dear..my assistants are opening her heart..and after few minuites my job starts..they will call me when it is ready for me to go...Exactty after 3 hours, he came searching for me (I was smoking on the roadside) and told me everything is Ok..nothing to worry....I really never expected a surgeon come to me on the road to inform me about the operation....He is so good..may be rough in his dealings.
Madan Prakash Bhartiya, Agra - UP Mon, September-3-2012, 10:41
Dear Readers, I would like to share that I underwent Coronary Artery Bypass Graft Surgery on 08.08.2012 at MIOT Hospital, Chennai which was done by Prof. Dr. V.V. Bashi , Cardiac Surgeon. There is no doubt that both the pre and post surgery care is excellent in MIOT Hospital, Chennai. A team of well experienced doctors, nurses and non medical staff in their respective fields are always ready to assist and help the patients. Whatever I heard specifically about Prof. Dr. Bashi, I found the same. Being a good surgeon, Dr. Bashi is a nice human being also. He visits patients every day and explain them about improvements in their health. I wish Dr. Bashi and his team all the best and success in their future endeavor. M.P. Bhartiya
Violet, Belman Mon, September-3-2012, 2:30
Well written. Thanks for the media. Thanks to Miot Hospital team for the courtesy and well treatment as narrated by Mr. J V Tauro. Ms. Regina Tauro - we pray for your speedy recovery. keep it up! and take care !
Charles D Mello, Pangala Sun, September-2-2012, 12:38
I do not know about this hospital, but I had gone to Madras Medical Mission Hospital at Vadapalani in 1987, for my mothers open heart surgery. It was not a big or posh hospital...but the treatment is fantastic...Dr. Cherian was the surgeon. In that hospital patient could come alone for the heart surgery and go back without any problem. I have not heard about such a treatment anywhere so far which charges fixed amount...general room 30000, semi special 40000, and special with A/c 50000....for open heart surgery.They will take care of any eventualities and nothing to worry...!!!?? Really I have many good things about this hospital. I even do not know how that hospital is now.
simy, Mangalore Sun, September-2-2012, 8:21
since many days im reading Bellevision news on website and all the time i get very touching updates. i dont no how to express my feelings but onething i would like to say ALL THE VERY BEST to bellevision. Mrs Regina Mam get well soon.i will pray for your speed recovery. Praise the lord
Roypinto, Bejai, Mangalore Sun, September-2-2012, 8:11

Such a beautiful hospital. clean neat,tidy, with all comforts. may god bless Mrs. Regina Tauro and recovery her soon. good going bellevison heads off to all of you. Roy Pinto Bejai

John Valerian, Mangalore Sat, September-1-2012, 11:16

Thanks to belle vision team for your prayer and support. Bellevision site is doing good to the society of our region and to the globe. we wish more readers to visit this site thank you all.

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