Dubai: UAE Exchange wins Deutsche Bank STP Excellence Award 9th consecutive year

- Media Release

• Won awards for both Euro and US Dollar categories.

• Achieved an outstanding rating of 99.95% in Euro and 99.92% for US Dollar payments.

 

Dubai, 06 Aug 2015: UAE Exchange, the leading global remittance, foreign exchange and payment solutions brand, has won the Deutsche Bank STP Excellence Award for the ninth consecutive year in the UAE. Theprestigious award is in recognition of the operational excellence in the field of Euro and USD payments processing. The remittance major has achieved an outstanding rating of 99.95 per cent STP (Straight through Processing) rate in Euro and 99.92 per cent STP for US Dollar payments.

 

Speaking on the recent accomplishment, Promoth Manghat, CEO, UAE Exchange said, ‘We are truly honoured to receive the Deutsche Bank STP Excellence Award. This award is an acknowledgement of our continued efforts towards our compliance architecture to ensure that every payment transaction a customer makes is successful. This award will always be treasured as it comes at a time when we are further strengthening our compliance architecture to empower the citizens of UAE by providing them easy access to financial services.’

 

The Deutsche Bank STP Excellence Award recognises those institutions across the world, which has achieved an exceptionally high percentage rating in processing error-free payment instructions in US $ and Euro currencies.

 

Known for its excellent customer service and widest network among remittance brands, UAE Exchange has over 750 branches in 31 countries across 5 continents serving over 7.9 million customers. Strong correspondent relationship with over 140 global banks further adds to the might. With close to 140 branches in the UAE, customers can walk in to any of the nearest branch and choose from a repertoire of services like instant bank transfer, overseas cash payouts, currency exchange, salary collection, bill payments, mobile top-ups, secure savings options, travel card etc. Over 9000 professionals, representing over 40 nationalities, strive to achieve excellence and this penchant for quality has won for the brand ISO certification and many other global awards for quality and business excellence. These penchants for quality has enabled the remittance major attain the trust of customers, partners and regulators alike.