Mangaluru: Charging exorbitant fares, commuters urged to make use of helpline
Bellevision Media Network
Mangaluru, 13 Feb 2015: Dakshina Kannada district Regional Transport Authority urged the commuters to make use of the helpline or SMS facility to register their grievances on auto-rickshaw/bus fare and services in the district.
One may dial toll free number 1077 or send an SMS to 9481802019 to register their complaints.
The facility has been introduced in the wake of receiving numerous complaints from the public related to charging exorbitant fares by auto rickshaw drivers and bus conductors despite recent revision of fares following sharp decline in fuel prices.
DC A B Ibrahim said that the people should use the new system whenever auto rickshaws and buses charge more than the fare fixed by the RTA. He also urged the public to use the system when rickshaw drivers refuse to ply passengers to certain locations.