Mumbai: Model Bank holds Customer Meet at Mira Road; launches Mobile Banking

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By Rons Bantwal
Bellevision Media Network

Mumbai, 01 Feb: Model Co-operative Bank launches it’s ’Mobile Banking’ services bringing banking to the finger tips of its customers. This was launched at the ‘Customers Meet’ held at Centre Plaza, Mira Road (West), here on January 28.


The ’Customers Meet’ was organized for the Bank’s customers of Mira Road (East), Bhayander (West), Vasai (East), Vasai (West), Virar (West) and Palghar branches. This was the 3rd in a series of ’Customers Meet’ with the earlier two events being held at Emerald Hall, Hotel Kohinoor Continental, Andheri (East) (held on 15.01.2020) and Celebrity Hall, Payyade International Hotel, Kandivali West (held on 16.01.2020).


The event received a good attendance and active participation of customers with approximately 250 people being present. Before the programme began people sportingly ’posed’ in the ’selfie frame’ to remember the event for posterity and to share the images with their family and friends.



Albert W D’Souza, chairman of Model Co-op. Bank set the ball rolling with the inaugural address and synopsis of the history of the Bank. He threw light on the banking environment at present and also spoke on how Model Co-op. Bank Ltd. has evolved over the years, commencing from it’s inception on 26th April 1916. He elaborated on the criteria set by RBI for a Bank to be considered a FSWM (Financially Sound & Well Managed) co-operative bank and how Model Co-op. Bank Ltd fulfilled all the requirements. The performance of the Bank can be assessed by the fact that it has been continuously winning awards over the years at the City, District and State level - Good performance of the Bank -  11 awards in the last 5 years, truly a remarkable achievement.


The ’Mobile Banking’ App was launched on stage by the chairman Albert D’Souza in the presence general manager and CEO of the Bank William L D’Souza. Mobile banking has brought banking to the finger tips of the customers, with a host of services available 24x7. With this new offering the Bank has become even more attractive to the younger and tech savvy generation and the Bank foresees further inroads into this market.


William D’Souza spoke of the very relevant topic of ’Your money is safe with Model Co-op Bank.’ He gave insights on how the funds of depositors are prudentially deployed within the stipulated framework as laid down by RBI. He elaborated on the steps the Bank takes to ensure the Safety of funds.


The presentations were followed with an Interactive session where the customers were invited to take the mike for queries and for sharing of experiences. Many came forward and shared their experience of banking with Model Co-op. Bank Ltd. and expressed their satisfaction of the courteous, efficient and professional services provided by the Bank.


The customers who gave their comments and suggestions were Ghanshyam Barucha, Leera Castelino Nanavati, Ignatius Lobo, Justin Tauro, Jignesh Chavan, Martha Coutto, Jitendra Cheddha, Stany Pinto, Wilfred Aranha, Ganesh Kadam, Satyavan Gaikwad, Jugal Gangar, Fr Lopez Lionel, John Crasta and Linus Colaco.


The interactive session was responded to by Albert D’Souza and William D’Souza.


The vote of thanks was given by Thomas Lobo, director, who also spoke on how the customers of Model Bank can develop and grow with the Bank.


The other directors of Model Co-op Bank that were present included Paul Nazareth, Sanjay Shinde, Gerald Cardoza, Marita D’Mello and Benedicta Rebello.


The event was compered by Zenon D’Cruz, deputy general manager of the Bank.



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